Very saturated image

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    Austin Miller

    Hello Jeroen,

    We need to be able to reproduce the issue on our end in order to understand at which point it occurs and troubleshoot it. Please send us a screen recording of the issue.
    You can use Monosnap to record your screen: https://monosnap.com/welcome

    Here's how you can send us the file with the recording:

    1. Visit https://wetransfer.com/
    2. If it's your first time visiting this website, it might ask you to purchase a subscription. Simply select to proceed with the free version.
    3. Click Add your files.
    4. Select the file(s) on your computer.
    5. After you see all the files you need to send appear in the list, click the icon to the left of the Transfer button (the icon looks like a circle with three dots in it).
    6. In Send As select Link.
    7. Click Transfer.
    8. After the files have finished uploading, click Copy Link and paste it into your support request at https://skylum.com/support

    Looking forward to hearing from you.

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  • Avatar
    Jeroen van der Wardt

    Hi thanks for the reply, I uploaded the video here:

    https://we.tl/t-BrDccpSNSa

    This is the exported image:

    https://we.tl/t-XNOrKrOvSk

    For this particular image it actually does show correctly on my phone and as export on my pc... But seeing the size of the jpg I suspect it uses 2 color profiles in 1 if that's even possible. Normally my jpg files I export from Lightroom are half the size with the same settings. It still doesn't show correctly in the catalog and the thumbnail + briefly when opening.

     

     

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