Enchanting Twilight Downloaded but not unloadable

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    Roy Blackwell

    Enchanted Twilight is a collection of sky images. See the user manual for info regarding sky files.

    https://manual.skylum.com/

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    Tania Taylor

    Hi!

    Concerning the Enchanting Twilight pack, Roy Blackwell is absolutely right; it is a skies pack, so the instructions are a bit different than those for templates. Please check them below:

    First of all, please unzip the downloaded pack. On Mac, simply double-click the zipped file. On Windows, right-click the .zip file to select Extract All, and then follow the instructions.

    Here’s how you can upload custom skies:  

    • Load a picture with the sky that you want to replace in Luminar.
    • In the top-bar menu, select the Edit tab.
    • In the right Tools panel, scroll down to the Creative section.
    • Choose Skyᴬᴵ > Sky Selection. 
    • In the window that opens select the upper menu with skies > find Custom in the drop-down list: https://prnt.sc/10vy7fj 
    • In the Custom section, click the + button: https://prnt.sc/10vy958 
    • A dialog window will open where you'll need to navigate to the folder with your skies and choose the one you need. 
    • Confirm the selection and enjoy the tool!
    • Skyᴬᴵ will work with your own photos if they are in one of the following formats: JPEG, PNG, and TIFF


    If you'd like to add these skies to the default drop-down menu, click Skyᴬᴵ > Sky Selection > select upper menu with skies > Show Custom Skies (https://prnt.sc/10vybyc) > copy the skies to the folder that opens. 

    We recommend keeping no more than 50 skies loaded at a time for better performance.

    This video tutorial can also be helpful: https://vimeo.com/555513945 

     

    Concerning your other questions:

    - Why does my software look different to the AI software in the tutorial. >>> Please clarify what tutorial you refer to. 

    - Why is there no customer support. >>> You can always reach us via the contact form https://skylum.com/support or email support@skylum.com

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