Is this mailadress from skylum?

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    Kate Williams

    Hi Yvon,

    The email address seems to be legitimate, so is the sender. If you'd like to be 100% sure, please don't hesitate to forward it to support@skylum.com so that we could check its contents.

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    Yvon Syx

    Thank you Kate!

     

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    Yvon Syx

    Hi, 

    I pre-ordered Luminar Neo and paid for it but can not find any reference of it in my account, is this normal?

     

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    Margaret Bright

    Hi Yvon,

    Your pre-order should already be visible in your Skylum account. If you don't see it, don't worry just yet. Our support team will help you sort this out. Please get in touch with them at https://skylum.com/support. 

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    Yvon Syx

    Hi Margaret,

    Thank you, it is ok now!

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