Luminar Ai Installation

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J U L E S D E L R O S A R I O

• September 16, 2021 15:43

I just bought this product and i am getting an error saying it has a virus and needs to be deleted. Does anyone here gets the same error that i'm getting?

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  Margaret Bright

  • September 17, 2021 08:04
  • Edited

  Hi J U L E S D E L R O S A R I O,

  Please make sure you are downloading the official installer from our website. Here's a link for you:

  https://skylum.com/download/luminar-ai-download

  Please also let me know, which antivirus software do you use? Could you attach a screenshot of the error?

  Looking forward to hearing back from you.

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  Danijel Boksan

  • September 18, 2021 12:53

  I got also a lot of problems with the software, and the support is so slowly, they are selling something what is not working maybe it's better to take your money back and buy instead Photoshop

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  Austin Miller

  • September 18, 2021 17:13

  Hello Danijel,

  We are sorry to hear about the inconvenience you have.

  Our German speaker will get back to you as soon as possible.

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