• Official comment
    Helga Rowles

    Hi Cameron,

    Could you please send the photo that you're working with to our support team?

    1. Visit
    2. If it's your first time visiting this website, it might ask you to purchase a subscription. Simply select to proceed with the free version.
    3. Click Add your files.
    4. Select the file(s) on your computer.
    5. After you see all the files you need to send appear in the list, click the icon to the left of the Transfer button (the icon looks like a circle with three dots in it).
    6. In Send As select Link.
    7. Click Transfer.
    8. After the files have finished uploading, click Copy Link and paste it into your support request at

    Looking forward to hearing from you.

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  • Avatar
    Cameron Fetty

    After several reboots it started working again.

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