Skin Tool Not Working

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Cameron Fetty

• September 07, 2021 18:46

Unable to activate skin tool.  Missing icons to turn off and on.  Tool is off.

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• Official comment

  

  Helga Rowles

  • September 08, 2021 07:44

  Hi Cameron,

  Could you please send the photo that you're working with to our support team?

  1. Visit https://wetransfer.com/
  2. If it's your first time visiting this website, it might ask you to purchase a subscription. Simply select to proceed with the free version.
  3. Click Add your files.
  4. Select the file(s) on your computer.
  5. After you see all the files you need to send appear in the list, click the icon to the left of the Transfer button (the icon looks like a circle with three dots in it).
  6. In Send As select Link.
  7. Click Transfer.
  8. After the files have finished uploading, click Copy Link and paste it into your support request at https://skylum.com/support

  Looking forward to hearing from you.

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  Cameron Fetty

  • September 08, 2021 14:53

  After several reboots it started working again.

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