All of my Skylum purchased Skies are suddenly missing . The drop down for Skies is there, but when you click on it there is no drop down with skies.

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Cathy Greene

• September 05, 2021 21:39

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  Elena O'Brien

  • September 06, 2021 08:12

  Hi Cathy Greene,

  Did you recently update or reinstall Luminar by chance?

  Could you please let me know the way that you used to install your custom skies?

  Did you click on Load Custom Skies or loaded them altogether by placing the skies in the Custom Skies folder?

  If you have loaded them altogether, this is an expected behaviour as this way, Luminar is not able to track your custom skies.

  Please let me know if that is not the case.

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  Cathy Greene

  • September 06, 2021 11:38

  Hi Elena,
  I did not recently update LUMINAR AI. My last update was a while ago and everything wa working fine. I also have not recently purchase or add any skies. The last time I purchased skies I followed the directions Rich Harrington gave.

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  Elena O'Brien

  • September 06, 2021 14:27

  Hi Cathy Greene,

  You have recently updates your MacOS, correct?

  If you have loaded the skies altogether, I am afraid, that this is an expected behaviour as this way, Luminar is not able to track your custom skies.

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