Luminar AI and Canon R5 Raw File problems!

Answered

August 24, 2021 05:42

Hello,

so much time has passed now and the problem is not solved with the Canon R5 Raw Files.

The color rendering is most terrible. At the weekend takes photos from family celebration and after that many pictures rendered neon green!!! What a fu..

The way over Adobe Converter -> DNG is working but i paid not for this work around!!!

Please give us a fix for this problem.

Best regards

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3 comments

Helga Hufflepuff

August 24, 2021 06:53
Hello Andre,

I'm very sorry for the inconvenience caused by the problem with Canon EOS R5. I can assure you that we didn't forget about this issue and our team is currently working to resolve it. Please, stay tuned.
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Andre Beckers

August 24, 2021 12:38
How long does it take?
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Helga Hufflepuff

August 24, 2021 14:20
Andre,

I'm sorry to inform you that there is no set timeline when exactly it is fixed. The problem turned out to be more complicated than expected, so we will need more time to find the resolution. Appreciate your patience and apologize for the inconvenience.
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