Firrst off, this is not a complaint, rather a compliment to Skylum.
My first purchase from Skylum was Luminar 3, which was a disaster, so slow, crashed all the time, catalogues wouldn't load, filmstrip wouldn't sync with edits etc, so I got a free switch to Flex which I still have and love as a plug-in from Lightroom. Then I bought Luminar 4 - still the same problems as with Lmr3. When I contacted support, they wouldn't help because my PC only had an Intel i3 8450k, they always blamed my machine, rather than their software at that time, so they refused support.
So, in a leap of faith (and against my better judgement) I decided to give Luminar AI a trial. It was instantly much better, faster at loading catalogues, more responsive when editing and exporting. Also, it hasn't crashed once in nearly 3 weeks - and that's on an unsupported PC spec.
I've now built another PC with an i5 9600k processor, and installed Luminar AI on that. It works just great, and it is slightly faster than my i3 PC, but not much!
I just want to let the Skylum team know that you've listened to all the many complaints over the last few years, and have done tremendous work to fix things (maybe not everything yet), but I'm happy to carry on supporting you through your development.
As I said, I'm very impressed!
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