Extremely Slow After Luminar AI 1.4 Update

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Jared Wesley

• August 18, 2021 02:38

It seems Luminar AI has been getting slower and slower over the months and 1.4 just brings worse performance. 

Mac Specs
2019 16" MBP i9 2.4 GHz 8-Core CPU 64GB of DDR4 2667 MHz memory with Radeon Pro 5500M 8GB GPU 2TB internal NVME for editing.
macOS 11.5.1 Lightroom Classic 10.4 Luminar AI 1.4.1

Process
Import images into Lightroom Classic and use Luminar AI to edit externally then save back to Lightroom Classic. 

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  Elena Blum

  • August 18, 2021 07:41

  Hi Jared,

  I definitely understand your concern. Please contact our support team https://skylum.com/support and we will do our best to take a closer look at what’s going on right away.

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  Black Eyes

  • August 20, 2021 19:25

  Hi Jared,

  I wonder if Support Team could really help you to increase the performance?

  It seems that PRAM reset it's the only solution they propose ... in my case it didn't really help.

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  Helga Hufflepuff

  • August 21, 2021 07:01

  Black Eyes,

  Sorry to hear about slow performance you encountered. Maybe there is something else we can do. 

  I checked your current e-mail address, but could not find the recent messages. Can you kindly contact us again via support@skylum.com? Look forward to your e-mail.

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  Black Eyes

  • August 22, 2021 08:05
  • Edited

  Hi Helga,

  Thanks for wanting to help. I've already had contact with your support team. Except proposing a PRAM reset, they are UNABLE to help ... they also propose a set of free stuffs instead ... It's the solutions.

  !!!

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  Austin Miller

  • August 22, 2021 16:55

  Black Eyes,

  We are sorry for the inconvenience caused.

  Our developers are working around the clock to make Luminar AI perform at its best.

  However, it's a very complex and time-consuming process.

  We will make sure to fix the performance as soon as it is possible!

  -1

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  Christopher Wong

  • August 30, 2021 20:38

  Luminar AI 1.4 update on ImacOS Mojave 10.14.6 has been acting much more sluggish than the previous updates. Hopefully, this problem will be corrected soon.

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