Plug in not working

Answered

August 17, 2021 23:43

I use Windows 10, Lightroom 6.14, Aurora HDR 2019 as a plug-in, Luminar AI as a plug-in. Just tried using Aurora HDR and the software does not start through LR, it just creates a tif file and stays in LR. Luminar AI does start through LR, however, it will not export me back into Lightroom once I have made my edits. I have to save to hard disk and import back into Lightroom. Thank you for your advice.

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11 comments

Elena Blum

August 18, 2021 07:28
Hi Marcia,

Please access Luminar or Aurora HDR from Adobe Lightroom using Export in the following way:
- Right-click on the image > Export > Export to Luminar 4 > You have an option to Open Source Files or, if you've made any changes in Lightroom that you'd like to transfer over to Luminar 4, you can also choose Edit a Copy with Lightroom Adjustments.
After applying adjustments in Luminar and Aurora HDR your photo should appear in Lightroom's Catalog > All Photographs.
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Larry Lief

August 22, 2021 15:24
Hello Elena,

I am in the same situation and see that Exporting works. Does "Edit in" not work in 6.14 for Luminar AI? I do not see it as an option although Luminar 4 shows up.

Thanks,

Larry
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Marcia Jolley

August 22, 2021 15:40
Elena, the Export to Luminar AI works, thank you. The Export to Aurora HDR does not. LR says it is uploading to Aurora, but once finished, I am still in Lightroom; Aurora does not come up and is not on taskbar.
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Austin Miller

August 22, 2021 16:59
Hello Marcia,

Manually installing Aurora as a plugin for Lightroom should help. Here's how to do this:
- Make sure Aurora and Lightroom are closed.
- Download the plugin file from here (click Download in the upper right): https://www.dropbox.com/s/52brb5i6kdsqgak/AuroraHDRExport.lrplugin-1-0-0-2550.rar?dl=0
- Right-click the .zip you've downloaded > click Extract All. When prompted to specify the destination for the extracted file, click Browse. Paste the following path into the address bar in the top of the window that opens: %appdata%\Roaming\Adobe\Lightroom\Modules
- Click Select Folder and then click Extract.
Here is the video tutorial that may also be helpful: https://www.loom.com/share/6a9f2442bce443a2b9311fba97bc6046

Larry, please try the following:
1. Make sure Lightroom is not running. If Lightroom was running, reboot your PC before proceeding.
2. Right-click the Luminar 4 icon > Run As Administrator.
3. Click File > Install Plugins.
4. Click Uninstall next to Lightroom.
5. Reboot your PC.
6. Right-click the Luminar 4 icon > Run As Administrator.
7. Click File > Install Plugins.
8. Click Install next to Lightroom.
In case there's a message You have to install this software first, click Browse and navigate to where the .exe file of your host application is. After you show Luminar where the host app is, you will be able to install the plugin for the host.

Let us know how it goes.
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Larry Lief

August 22, 2021 17:53
Hi Austin,

I think you meant to say "Luminar AI" and not "4".

When I open the standalone program, Install Plugins is grayed out. In fact almost all menu options are grayed out. Here are the File, Account and Help menus.
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Marcia Jolley

August 22, 2021 20:17
Thank you, Austin, it is working.
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Kate Williams

August 23, 2021 07:45
Glad to hear that, Marcia!

Larry Lief,

Would you please share a full-window screenshot? Does the screen look like this: http://prntscr.com/1qfdiin ? (That is, you see "Welcome to Luminar AI") If so, please click on the + button indicated in my screenshot with a red arrow do add at least one image to the app. All menus should become enabled after that.
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Larry Lief

August 23, 2021 13:48
Hello,

No. My first screen looks like:

After I clicked on the +, only the Language option was not greyed out.
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Kate Williams

August 23, 2021 14:07
Hi Larry,

Thanks a lot for the screenshot!

First, I'd recommend creating the catalog in its default location (that is, the Pictures folder of Drive C). To change the catalog location, click on the "Change" button indicated by arrow #1.

Next, please click on the Add Folder or Add Image buttons indicated by arrow #2 in my screenshot.
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Larry Lief

August 23, 2021 16:01
Hello Kate,

Yes! Adding a folder made all the menu items active. Thanks.

Would you confirm one thing for me? In Lightroom Classic, 6.14, I find the plugin works via "Export" or File/Plugin Extras/Transfer to Luminar AI". However, it does not work using "Edit In..."? Luminar AI is my only plugin that doesn't show up in my long list of plugins. Is this the way it is supposed to work or is it a bug?

Thanks again!
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Helga Hufflepuff

August 24, 2021 07:53
Larry Lief,

Please, note that we usually recommend using Luminarᴬᴵ as plugin via Export button. We cannot guarantee it works smoothly via Edit In, but we can try to fix this.

Please try the following:
1. Make sure Lightroom is not running. If the app was running, reboot your PC before proceeding.
2. Right-click the Luminarᴬᴵ icon > Run As Administrator.
3. Click Luminarᴬᴵ > File > Install Plugins.
4. Click Uninstall next to Lightroom.
5. Reboot your PC.
6. Right-click the Luminarᴬᴵ icon > Run As Administrator.
7. Click Luminarᴬᴵ > File > Install Plugins.
8. Click Install next to Lightroom.
In case there's a message You have to install this software first, click Browse, and navigate to where the .exe file of your host application is. After you show Luminar where the host app is, you will be able to install the plugin for the host.
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