Unable to access Preferences

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    Helga Hufflepuff

    Hi JR Messina,

    Please, note that Preferences include only Analytics on Windows.

    This is how it normally looks like:

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    Markus Zell

    May I connect to this thread please. I'm running Luminar AI 1.4.1 on Windows 10 (German language settings) and am facing the same issue. When clicking on Datei -> Einstellungen I receive this Window:

    No matter if I select or unselect the checkbox the Window closes after "OK" and the preferences (Einstellungen) do not show up.

    Any clue on how to solve that issue? Before you ask me to send you my complete system configuration (what I already did for a former support request) can you please on your side if this problem shows up as well? It seems that I'm not alone with that behavior.

    Thanks for your help,

    Markus.

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    Helga Hufflepuff

    Markus Zell,

    Please, note that Preferences tab on Windows and Mac versions includes different amount of settings. Windows version allows you to select/deselect collection of data for analytic research purposes only. There are no other settings included there. Thus your Preferences window works correctly. It is not an issue

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    Markus Zell

    Makes sense, thanks for this information...

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