LuminarAI Update 4.1: We’ve caught some bugs!

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    Mark Barnes

    Will this update prevent Catalog corruptions in DAM going forward? 

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    Stan Corpuz

    A Serval attempt to download this version returns an error. There is no specific message error other than saying there is an error and try again. I get the error approximately 1.3 GB into the download.

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    Helga Rowles

    Hi Mark - Are you referring to the issue with the incorrect synchronization of images and folders in the catalog after Big Sur updates? If so, the issue was fixed in Update 4 for Luminar AI. However, although the fix will prevent the catalog from corrupting after future Big Sur updates, it won't fix the catalog that has already been corrupted. Therefore, we recommend working with a new catalog. In case you need to finish important edits in the previous catalog, you can revisit it by clicking File > Catalog > Open (recent.

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    Helga Rowles

    Hi Stan - I'm sorry to hear you're having issues updating Luminar AI.
    Please try installing the latest version using the installer below:
    https://downloads.skylum.com/luminarai/win/Win_Luminar_AI_Release.msi 

    If further assistance is needed, please reach our support team at skylum.com/support

     

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    Stan Corpuz

    Hi Helga,

    I'm getting a 404 Error (Page not found) when selecting the link below

    https://downloads.skylum.com/luminarai/win/Win_Luminar_AI_Release.msi 

     

     

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    Dominic Bopp

    Try this, Helga's link has some weird ASCII stuff at the end:

     

    https://downloads.skylum.com/luminarai/win/Win_Luminar_AI_Release.msi

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    Andy S

    Urm Skylum support, you've given Stan the Windows download when he's posted for support in the Mac area of the forum... 

    Also for some reason for every version of Luminar AI after 1.2.0, when I try to use Luminar as an Apple Photos extension - I click edit with -> Luminar and the following error pops up:

    --------

    Couldn't communicate with a helper application.

    Try your operation again. If that fails, quit and relaunch the application and try again.

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    This is MacOS Big Sur, all versions up to latest patch.

    Nothing works to get it to open; I replace Luminar.app with the AI 1.2.0 version and it works fine again.

    I contacted Apple who stated that it is a problem with 'the vendors application'.

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    Helena Carter

    Hi Andy S,

    I'm sorry you've faced this issue. Please, reach us via https://skylum.com/support so we could help you with this.

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    Carmen Falkenburg

    Hi hi I’m very upset as my Luminar 4 keeps constantly crashing on my Mac  OS , it’s never done this before . I use it for most of my photo editing . Please explain why this is all of a sudden happening 

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