Crash when using brushes

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Jason Fox

• August 05, 2021 02:44

Luminar AI consistency crashes when trying to use radial brushes. Images are RAW from an EOS RP. It seems to only happen on images that do not already have an edit.

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  Agatha Winter

  • August 05, 2021 06:48

  Hi Jason - I'm terribly sorry to hear about the issue you encountered. Let’s take a closer look at this issue. Can you please kindly reach us via https://skylum.com/support ? Look forward to hearing from you.

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  Jason Fox

  • August 06, 2021 02:18

  Email sent.

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  Robin VALLETTE

  • August 06, 2021 12:35

  Hi,

  I got the same problem with my MacBook Air M1.

  Luminar work great on my RAW images, but when I try to use brushes it crash and need to be relaunch...
  I can't work on my images now, and it's very embarrassing for an image editor software.

  Please, help :)

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  Katherine Nelson

  • August 06, 2021 14:47

  Hi Robin VALLETTE,

  Please note that our tech department is currently working on fixing this issue and we will release a fix soon! Please stay tuned!

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  Robin VALLETTE

  • August 10, 2021 08:34

  Hi Katherine,

  Thank for your answer, and it's a great news : we need this tool working well ! :)

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