No Exif Data after Update 1.4.0 for Fujifilm X-T20

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Tobias Arend

• August 04, 2021 18:08

After the update (1.4.0), I no longer get Exif and IPTC data from exported Fujifilm X-T20 Raws to JPEG. Exported Raw Files from a Sony ILCA-68 still works fine. Also made a clean install with a new catalog, but also the same problem. Any ideas?

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• 

  Agatha Winter

  • August 05, 2021 06:59

  Hi Tobias,

  Sorry to hear about this issue. We would kindly ask you to send us your image before export and after export as well as a screenshot of the export settings you apply.

  Here's how you can send us the files:

  1. Visit https://wetransfer.com/
  2. If it's your first time visiting this website, it might ask you to purchase a subscription. Simply select to proceed with the free version.
  3. Click Add your files.
  4. Select the file(s) on your computer.
  5. After you see all the files you need to send appear in the list, click the icon to the left of the Transfer button (the icon looks like a circle with three dots in it).
  6. In Send As select Link.
  7. Click Transfer.
  8. After the files have finished uploading, click Copy Link and paste it into your support request at https://skylum.com/support

  Looking forward to hearing from you.

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  Tobias Arend

  • August 05, 2021 20:04
  • Edited

  Here is the link:
  https://we.tl/t-UaT9pgzbzJ

  

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  Tobias Arend

  • October 16, 2022 17:34

  Problem is back in Luminar Neo Update 4 1.4.1 (12847) :(

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