Shine Removal

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    Austin Miller

    Hello Andrew,

    We need to be able to reproduce the issue on our end in order to understand at which point it occurs and troubleshoot it. Please send us a screen recording of the issue.
    You can use Monosnap to record your screen: https://monosnap.com/welcome

    Here's how you can send us the file with the recording:

    1. Visit https://wetransfer.com/
    2. If it's your first time visiting this website, it might ask you to purchase a subscription. Simply select to proceed with the free version.
    3. Click Add your files.
    4. Select the file(s) on your computer.
    5. After you see all the files you need to send appear in the list, click the icon to the left of the Transfer button (the icon looks like a circle with three dots in it).
    6. In Send As select Link.
    7. Click Transfer.
    8. After the files have finished uploading, click Copy Link and paste it into your support request at https://skylum.com/support

    Looking forward to hearing from you.

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    Andrew Webb

    Thanks for the suggestion. I'm not sure what was going on. After a restart, the shine removal slider does seem to be working now. Yesterday it didn't do anything. Today is does.

    It feels like it nearly does what I need. With the slider at 100% it's removing about 80% of the shine. It would be great to give the tool a bit more reach in the next version. I reckon about 140% would do it :) In my image today I still needed to clone stamp some nearby colour over the shiny skin to tone it down a bit.

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    Andrew Webb

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    Andrew Webb

    Here's the example. Before on the left, after on the right. It's improved it a bit but there's still a way to go. If AI could fix that it would be amazing. I can fix it with cloning or PortraitPro does a slightly better job of shine removal.

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    Andrew Webb

    Found another example and I've recorded it - I'll send via that link for you to have a look.

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    Austin Miller

    Hello Andrew,

    As far as I can see, our support team has already reached you!

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