Aurora HDR 2019 1.0.1-Will this app be updated to Apple M1 code?

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    Kate Williams

    Hi Howard, 

    As of now, we have no immediate plans to introduce M1 native support for Aurora HDR. However, the app should launch and operate on M1 Macs via Rosetta 2.

    Currently, our development resources are allocated to Luminar. However, we'll definitely review the future of Aurora HDR as a product and if there's any news about upcoming (compatibility) updates, we'll make sure to let our community know. 

     

     

     

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    Kim Austin

    Kate Williams

    This is a standard response that you and others within the "support" team give every time a user of Aurora HDR asks when long overdue updates are coming. I like this software, but it remains in limbo!

    Is the product still supported?
    Does it have a future life?

    I look forward to hearing from you or another support person. I guess I can always go out to Twitter and ask Alex directly.

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    John Cooklis

    Was it ever supported?  There is only one update that I am aware of, and that was a minor release so it would actually work under the latest version of MacOS.

    I just discovered a nasty bug—try processing portrait mode PNG files in batch mode.  It stretches and smashes them down in to landscape.  If you do the same thing by opening and processing them manually (not in batch mode), it seems to work, but you end up with a rotated image.

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    Margaret Bright

    Hi guys,

    The app is still supported, but as for the news about its future, I am afraid there's no information that I can share with you at the moment. As Kate has mentioned, we are currently mainly focused on Luminar, but as soon as any information regarding the future of Aurora HDR is available, we will make sure to let you know.

    John, we'd like to take a deeper look at this issue and see what may be causing it. Could you please get in touch with our support team at https://skylum.com/support? 

    We need to be able to reproduce the issue on our end in order to understand at which point it occurs. Please send us a screen recording of what you do in the software before encountering the issue. Here's how to record a screen on Mac:

    https://support.apple.com/guide/quicktime-player/record-your-screen-qtp97b08e666/mac

    Please also enclose the files that you are working with so that we could try and reproduce the issue on our end with your files.

    Here's how you can send us the files:

    1. Visit https://wetransfer.com/
    2. If it's your first time visiting this website, it might ask you to purchase a subscription. Simply select to proceed with the free version.
    3. Click Add your files.
    4. Select the file(s) on your computer.
    5. After you see all the files you need to send appear in the list, click the icon to the left of the Transfer button (the icon looks like a circle with three dots in it).
    6. In Send As select Link.
    7. Click Transfer.
    8. After the files have finished uploading, click Copy Link and paste it into your support request at https://skylum.com/support 
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