Black and purple corruption in Luminar AI
Answered
So guys. I editied my picture, went back to the catalogue and this happend. It's the second time already and I don't know where this comes from. In my Historie, I got back to the original picture (disabled everything) and enabeld everything step by step, till i came to lip saturation +2. Befor this Option everything is fine. But enabling the Option in the Tools section, does nothing to help
Strangely if I disable everything In the TOOLS window, and theoreticaly it should go back to be unedited, it still remains black and purpelish. If I copy the settings to a new picture, this one too becomes "Corrupted".
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This camera is fully supported by LuminatAI.
We need to be able to reproduce the issue on our end in order to understand at which point it occurs and troubleshoot it. Please send us the file you're working with:
- Visit https://wetransfer.com/
- If it's your first time visiting this website, it might ask you to purchase a subscription. Simply select to proceed with the free version.
- Click Add your files.
- Select the file(s) on your computer.
- After you see all the files you need to send appear in the list, click the icon to the left of the Transfer button (the icon looks like a circle with three dots in it).
- In Send As select Link.
- Click Transfer.
- After the files have finished uploading, click Copy Link and paste it into your support request at https://skylum.com/support
Looking forward to hearing from you via https://skylum.com/support. Please, do not send the file here.
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Hello Kim,
Sure thing! We will post the possible solution for this issue!
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