I'm a long time Luminar 4 user and have just bought Luminar AI. It installed and ran fine on one PC but after install fails to open on my main PC.
Event Viewer lists the following error
Faulting application name: Luminar AI.exe, version: 220.127.116.1159, time stamp: 0x600792e3
Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf
Exception code: 0xc0000409
Fault offset: 0x000000000007286e
Faulting process ID: 0x8b8
Faulting application start time: 0x01d76b5d5876d339
Faulting application path: C:\Program Files\Skylum\Luminar AI\Luminar AI.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report ID: a812f1a5-256a-45f4-b557-5bf65db62c2a
Faulting package full name:
Faulting package-relative application ID:
- Uninstalled and reinstalled Luminar AI multiple times
- Deleted AppData directory
- Uninstalled all 2013,15,17 and 19 C++ runtimes and installed just the ones recommended on https://community.skylum.com/hc/en-us/community/posts/360010199240-Will-not-run-Faulting-module-path-C-WINDOWS-System32-uctbase-dll-
Luminar 4.3.3 7895 is still running fine. Any ideas? This is very frustrating as I had a similar problem with one of the Luminar 4 updates. Is there anyway to download offline installers for earlier luminar versions in case that is the issue?
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