trouble opening file

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Megan Whidden

• June 24, 2021 16:43

when i try to open luminar it says database opening failed. it want let me open the app.

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• Official comment

  

  Helga Rowles

  • June 25, 2021 07:59

  Hi Megan,

  Please try creating a new Luminar Catalog:

  • Make sure Luminar is closed.
  • Locate your Luminar Catalog folder. The default location is C:\Users\%username%\Pictures\. If you specified a custom location for your catalog, search your custom location.
  • Rename the Luminar Catalog folder. Choose any name you like.
  • Launch Luminar AI. The application will ask you to create a new catalog.

  I hope this helps! If further assistance is needed, please reach us at skylum.com/support
  
  

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