Question on Photolemur

Comments

2 comments

  • Avatar
    Kate Williams

    Hi Prashanthan,

    • To process all of the images you've dropped to Photolemur with the default Boost slider setting, simply click on Export # photos and choose your export preferences. All the adjustments will be applied on export. This article will be helpful: https://photolemur.com/user-manual/2018/win/batch-processing/1 

    • The speed of the image rendering as well as the export will depend on a number of factors, including your hardware specs, the size of the image, where this photo is located (the app works faster if the photo is on an internal drive) and what the export directory is. You may want to try exporting in smaller parts. 

    • As far as acquiring Luminar is concerned, please reach out to our support team at https://skylum.com/support and I'm sure we'll figure something out for you. 
    • As for the issue with Photolemur+Lightroom, we need to be able to reproduce the issue on our end in order to understand at which point it occurs and troubleshoot it. Please send us a screen recording of the issue. Here's how to record your screen on Mac: https://support.apple.com/guide/quicktime-player/record-your-screen-qtp97b08e666/mac

      Here's how you can send us the file with the recording:

      1. Visit https://wetransfer.com/
      2. If it's your first time visiting this website, it might ask you to purchase a subscription. Simply select to proceed with the free version.
      3. Click Add your files.
      4. Select the file(s) on your computer.
      5. After you see all the files you need to send appear in the list, click the icon to the left of the Transfer button (the icon looks like a circle with three dots in it).
      6. In Send As select Link.
      7. Click Transfer.
      8. After the files have finished uploading, click Copy Link and paste it into your support request at https://skylum.com/support

    Looking forward to hearing back from you.

    0
    Comment actions Permalink
  • Avatar
    Prashanthan Krishnaswamy

    Thanks Kate. After restarting my machine, I couldn't able to reproduce the issue in Photolemur+Lightroom. I will update this thread if this issue happens again.

    0
    Comment actions Permalink

Please sign in to leave a comment.