Internal support for file transfer

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Chris Forsyth

• September 11, 2019 02:27

It's not a really a Luminar more of a feature for skylum support. Rather that using webtransfer.com I think I should be able to upload files directly to the forums. There is a lot of benefits to this. 

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  Helena Carter

  • September 11, 2019 14:03

  Hi Chris,

  We prefer to troubleshoot technical issues through the email since this way it's better for us to track these issues and the communications is way more productive. We hope for your understanding on this matter. Generally, it's not an issue at all since we always reply to you within 24 hours both via email and on the Community Forum.

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