Shortcuts
Hello,
the update worked now.
Unfortunately the shortcuts still do not work on a German keyboard. Even on an English keyboard not everything works.
Now you have pointed out that the shortcuts have been revised:
Hotkeys for everyone
It's difficult to talk about photo editing software without mentioning hotkeys. In Luminar 3.1.3, you get a lot of them. What's more, they're now cross-platform: the hotkeys are there to help you whether you're a Mac user or a Windows lover.
But not all of them work!
And certainly not for German keyboards.
Why do you make such false advertising statements? Is it really so difficult to keep the promise you made more than eight months ago?
If you would simply give us the opportunity to create our own shortcuts, all problems would be solved. Photoshop has had that for many years.
Now I have ordered Luminar 4. Will we be left in the lurch again?
Greetings
Peter
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Hi Peter,
We do realize that it must inconvenient for some of our customers to switch to an English keyboard layout in order to use the shortcuts. That is why our engineering team has the task to implement the support of other keyboard layouts. However, as it requires a thorough tech development, it's taking a bit longer than expected. Let me reassure you that this functionality will be implemented in the future. Please be patient with us and keep on the lookout for following updates.
If you'd like to request a refund for your Luminar 4 order, please, contact our team at https://skylum.com/support
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The keyboard shortcuts I have reported to support does not work with the English keyboard either. I have reported this and I have been told that support has managed to reproduce the errors. Just for fun I switched to English keyboard just now and it still does not work.
So why are you insisting that it works with an English keyboard. Can we believe anything you say at all?
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How can keyboard shortcuts be customized?
"[" and "]" and "/" cannot be used on a german keybord for they are not just one key to be pressed but a combination with ALT (ALT+5, ALT+6) or SHIFT (SHIFT+7).
Ist there another way to solve this problem?
I am afraid that an english version of Luminar won't help because the keys "[" and "]" and "/" are managed by the OS but by Luminar.Are there any tools out of Luminar to customize the shortcuts of Luminar (System shortcuts panel)?
All best
Martin -
Hi Robert,
Could you please specify which shortcuts from this list don't work for you:
https://skylum.com/aurorahdr/tutorials/2019/keyboard-shortcuts
It would be great if you reach us via https://skylum.com/support so that we could better assist you on this matter.
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Hi Victoria,
Following this thread closely. I am using an Apple Swiss German (QWERTZ) keyboard. A big part of the problem is these shortcuts arent even visible on German keyboards, much in the same way that the "ü", "ö" and "ä" characters arent visible on English keyboards. While it's possible to get to these characters, it invariably requires one or more modifier keys and is neither convenient or intuitive.
For example, the classic (infamous) brush radius modifiers "[" and "]". These keys are not visibly written on my keyboard anywhere, but those bracket characters are generated via Alt+5 and Alt+6 respectively. That combo actually works to increase and decrease the brush size. However, what if I wanted to change the brush softness? Shift+Alt+5 and Shift+Alt+6 do absolutely nothing. Cmd+Alt+5 and Cmd+Alt+6 output completely different characters entirely. This is very frustrating.
Same scenario for "\" for before/after comparison. Again, this key is not visible on the physical keyboard. That symbol requires pressing Shift+Alt+7 and once again, this does nothing in Luminar.
How about providing a simple mechanism for adapting these shortcuts? The inability to adapt these shortcuts to other (physical) keyboard layouts greatly decreases the usability of these apps.
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Hi Seth, what you're suggesting makes perfect sense. I can imagine how inconvenient it could be for you and other users to use the shortcuts on the German keyboard. Be sure, I've notified our techs about this request so that they consider improving it in the future.
For now, the only solution is to switch to the English keyboard and check on the internet where the needed keys are placed there physically. Your understanding on this matter is greatly appreciated!
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Test Keyboard Shortcuts Aurora HDR 2019 V1.0.0.2550 / Windows 10 / Swiss-French Keyboard
Keyboard Shortcuts listed on https://skylum.com/aurorahdr/tutorials/2019/keyboard-shortcuts
General Shortcuts
OK F — View the current image in full-size screen. Return to the application by pressing any button. NotOk \ — Activates before/after comparison. When the key is pressed, the original image will be shown. The original image can be either the original tone-mapped result or a middle image in a bracket series. The last option is set by default. To change this option, simply go to the View > Compare With fly out menu. Releasing the key will reveal the enhanced image. NotOk ; — Activates side-by-side comparison mode where the original image is on the left side and the edited result will be on the right side. To exit the mode press the ; button again. OK Tab — Show/hide the Preset panel at the bottom of the window. (!!Not only the Preset=Looks panel, but also the Side panel!!) OK C — Enter the Crop tool. OK B — Activates the Brush Mask tool. OK G — Activates the Gradient Mask tool. OK R — Activates the Radial Mask Tool. OK J — Show/hide the display of “hot” and “cold” pixels. These are completely black and white pixels on an image. OK Cmd + B / Ctrl + B — Opens Batch Processing mode. OK Shift + Cmd + E / Shift + Ctrl +E — - Export to a file NotOk Shift + Cmd + F / Shift + Ctrl + F — Show current edited file in Finder/Explorer. Mask Editing Shortcuts
NotOk [ — Decrease the brush radius NotOk ] — Increases the brush radius NotOk Shift + [ — Decreases the brush softness NotOk Shift + ] — Increases the brush softness OK X — Switches between Paint and Erase modes OK Cmd + I / Ctrl + I — Inverts the layer mask NotOk / — Show current layer mask in the form of red transparent image imposition OK Spacebar — Pans the image in the painting mode when zoomed in Not listed on https://skylum.com/aurorahdr/tutorials/2019/keyboard-shortcuts
OK Ctrl + - — Zoom Out NotOk Ctrl + = — Zoom In OK Ctrl + 0 — Zoom FillScreen OK Ctrl + 1 — Zoom 100 % OK Mouse Wheel Scroll Down — Zoom Out OK Mouse Wheel Scroll Up — Zoom In OK Shift Mouse Wheel Scroll Down — Decrease the brush radius OK Shift Mouse Wheel Scroll Up — Increases the brush radius This well known problem concerns (in a different way) all non US (or UK?) keyboard users, which means not a minority, but a large majority of users! Switching the keyboard layout every time you change the application, and even within the application, if you change from "drawing" mode to "text writing" mode is not acceptable!
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