Magic Mouse issue still not fixed in 3.1.3

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Ronald Skinner

• August 14, 2019 16:24

Just updated to 3.1.3 and the Magic Mouse issue still hasn't been fixed, this has been reported by many people since Luminar 3 came out, we were promised the next update would fix this, this was 2 or 3 updates ago, how come this hasn't been addressed?  Try editing using a Magic Mouse and barely touch it and you scroll to another photo. 

Also Nikon Lens info still isn't showing up for the D850, D500, D300.... 

 

 

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  pjglad

  • August 14, 2019 22:21
  • Edited

  Bad News - Magic Mouse issue not resolved

  Good News - We have a new Splash Screen

  See last comment in this post - Kirk Osborn Please Respond

  https://community.skylum.com/hc/en-us/community/posts/360034174132-Luminar-3-with-Magic-Mouse 

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  Wolfgang Jarcik

  • August 14, 2019 17:51

  .... und wieder mal ein Update bei dem Versprochenes nicht eingehalten wird. L3 ist mit Magic-Mouse unbrauchbar aber wir werden bestenfalls wieder auf eines der nächsten Updates vertröstet - eigentlich unglaublich.

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  Mr.E

  • August 14, 2019 18:33

  Agreed, not fixed.

  Promises, promises...

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  Jim West

  • August 14, 2019 22:14

  Same for me...very annoying. Does anyone know what WAS included in the update? I will say that the upgrade did go smoothly...but I can’t really tell what is different.

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  pjglad

  • August 14, 2019 22:25

  Is Kirk Osborn still employed by Skylum? If yes, then please respond to this thread. THANKS!!

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  pjglad

  • August 18, 2019 21:11

  As the originator of this issue, I have replied to several threads regarding this issue and Skylum responses are whatever...

  I've been told

  - Use a different mouse

  - We cannot duplicate the problem

  - Can you replicate so we  can investigate

  - Its fixed but it has not been included in the code base  

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  Christian Poulton

  • August 19, 2019 12:11

  Although I've only had a very few issues with Luminar the Magic Mouse bug is one of the most annoying and I fail to understand why Skylum are finding it so difficult to fix? I use the Apple Magic Mouse all day, each and every day with a multitude of different software apps and Luminar is the only app that has this issue. I don't want to use another mouse thank you.

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  Daniel Voulkos

  • August 18, 2019 21:02

  Working last night. Found this issue as well. Quite annoying I'd say.

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  Gene Flanigan

  • May 12, 2020 21:31

  You would think this would be a very simple thing to fix.

  I use Capture One, and the mouse movement if your cursor is on the image, zooms the image. They have an option in the Preferences with a simple check box to turn this feature off.

  Why can't Luminar do the same thing and turn off moving to another image.  The program as it is on Mac with a mouse is not really usable. It's just and exercise in frustration until you close it down.

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  Helga Hufflepuff

  • May 13, 2020 06:27

  Hello Gene Flanigan,

  Thank you very much for your feedback. Indeed, this would be a major improvement and we are adding it in our next updates.

  Could you please kindly contact us via https://skylum.com/support, so we can send you experimental build, where this issue should be resolved? Look forward to hearing from you.

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  Vereslavska Anna Veres

  • August 19, 2019 06:47

  Hi, 

  We are sorry to say but for now, we don't have any ETA regarding this issue. 

  Hope for your patience. 

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