Update Loop

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Michael Turner

• August 14, 2019 13:30
• Edited

Went through the whole update process—installed, rebooted PC. Each time I open Luminar (from the icon the latest updated installed on my desktop), I get a pop-up saying there's an update. It's an endless loop. The version under "About" still says it's the old version, even though I've gone through the installation process of the latest version. What gives?

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  Daniel Ward

  • August 14, 2019 14:23

  Same thing here. Did you guys even test this update?

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  Daniel Ward

  • August 14, 2019 14:24

  I have done the update twice. Still say I need to update when opening.

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  Helga Rowles

  • August 14, 2019 15:06

  Hi Michael and Daniel,

  Please use our offline installer if you're encountering any issues with the update:

  https://downloads.skylum.com/luminar/mac/Luminar3.dmg (MacOS)
  https://downloads.skylum.com/luminar/win/Luminar3_Setup_offline.exe (Windows)

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  Michael Turner

  • August 14, 2019 15:22

  That worked. Thanks!

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