Updating to Luminar 3 3.1.3 (3920) fails

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40 comments

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    Lloyd O'Daniel

    @Neil: Sorry for the misspelling of your name!

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    Dave Galliers

    I am having exactly the same problems as Neil here in the UK. Is the problem been sorted?

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    Guy McLoughlin

    Same problem here. I've tried three times to get this to work with no luck.

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    Helena Carter

    For Everyone who's still facing this issue, here's the offline installer:

    https://downloads.skylum.com/luminar/win/Luminar3_Setup_offline.exe

    If you're still facing any issues, let us know.

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    Daniel L

    Finally! Thanks Helena! But sad that it has to escalate first...

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    Pierre Alarie

    I have now the new update working for Luminar 3. Thank you for your working and i understand that you work for the entire world with different hours !

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    Guy McLoughlin

    The offline installer solved the install problem for me. Thank-you Skylum!

    - Guy

     

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    David Hughes

    Open your skylum account. Go to My Software. Download link. Save Luminar_Installer.exe. Uninstall Luminar 3. Re-install from your saved Luminar_Installer.exe file. Incidentally, Crop Tool still doesn't work on 4K monitors.

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    Helena Carter

    Hi David,

    Please, reach us via https://skylum.com/supportso we could double-check everything.

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    Georg Huber

    I had the same issue, the offline installer fixed it.

    Thanks

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