BUG: Raw + Jpeg pair functionality broken on 3.1.2

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Gervasio Varela

• August 05, 2019 15:24

Hi everyone,

Since the last update (3.1.2) the RAW+JPEG Pair functionality is broken in my installation of Luminar 3.

I usually shoot with RAW+JPEG enabled, then in Luminar I have selected(by default) "Show RAW only". I have been working well until 3.1.2. Since then, when I start processing, even if I can see how that in menu View->Raw + Jpeg Pair-> Show Raw Only, is selected, I see the two versions (Raw + JPG) simultáneusly.

I if go to View->Raw + jpeg Pair and change the selection, then it starts working well.

Hope to see it fixed in future versions.

Thank you.

 

 

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  Angela Andrieux

  • August 05, 2019 15:33

  Hi Gervasio,

  Please reach out to us at www.skylum.com/support and we'll look into the issue. Thanks in advance!

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  Christopher

  • August 06, 2019 07:53

  I have the same issue and yes, it worked before 3.1.2 and yes, I contacted skylum yesterday. Since I am not the only one who have this problem, I hope skylum can reproduce and fix it!

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  Neil Harris

  • August 12, 2019 16:18
  • Edited

  I also have the same frustrating bug. After relaunching L3 shows both Raw + JPG in the library view, even though Show Raw Only is selected.

  Show Raw Only selected; 3 photos showing (JPG hidden):

  

  After relaunching L3; Show Raw Only still selected, but 6 photos showing (JPG & RAW):

  

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  Christopher

  • August 13, 2019 07:58

  I reported this to skylum with video and example. They were able to reproduce it as they told me: "... We have managed to reproduce the issue and it will be fixed in the upcoming updates...."

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  Helena Carter

  • August 13, 2019 08:01

  Please note that View > Raw+JPEG pairs works only for the files that were shot as RAW+JPEG. 

  The images need to meet the following requirements to  be recognized as a RAW+JPG pair:

  • 2 photos must be located in the same folder. 
  • The photos need to have the same names, but different file formats. 
  • Capture date/time should not have more than a 5-second difference. 

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  Gervasio Varela

  • August 13, 2019 20:10

  That's exactly the case, RAW+JPEG pairs directly from the camera.

  Furthermore, as I said before, it was working perfectly befure 3.1.2 update.

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  Neil Harris

  • August 14, 2019 17:10

  The problem seems to have been fixed in update 3.1.3 (3920)!

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  Christopher

  • August 14, 2019 20:53

  Yes, it's fixed!

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