Luminar 3 owners

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Mark Barnes

• July 23, 2019 14:07

I saw the announcement for Luminar 4 later this year. I too would like to know the upgrade path for Luminar 3 owners. With all the issues around the DAM, I would hope that the upgrade would be free to those that have stuck with you this year (and previous years, L2017/8 and Aurora HDR.

Also, will the sky replacement also be for L Flex?

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  Anastasia Davis

  • July 23, 2019 16:16

  Hi Mark! 
  The upgrade is absolutely optional. It is up to you whether to stick to your current version or to go ahead with Luminar 4.
  We can assure you that we will continue to support Luminar 3 in terms of performance and compatibility. For instance, the next update will be released within a few weeks. Speed improvements alongside some new functionality will be implemented.

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  Member

  • July 23, 2019 16:24

  But for Luminar 3 owner, the upgrade to version 4 is free or have a cost?
  Thank you

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  Angela Andrieux

  • July 23, 2019 16:26

  Hi Alberto,

  Luminar 4 will be a paid upgrade. However, it is completely optional. We will continue to support Luminar 3 in terms of performance and compatibility after the Luminar 4 launch.

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  Mark Barnes

  • July 23, 2019 17:07

  Will there be new functionalities in the DAM with the next update? I'm close to using a competitors DAM if it new features aren't coming (which I really don't want to do), such as compare, virtual copies, and many of the other functions I'm sure you've heard of. 

  Thanks!

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  David Larsen

  • July 23, 2019 18:51

  Exactly. The DAM is still unusable in v3.

   

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  chetan panchal

  • July 26, 2019 14:51

  strange but there is no update on DAM, there are many who have switched to L3 from LR just because of DAM, and now no where we have any update on DAM. @Skylum team kindly provide some update. there are so many issues still pending

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  G Mitchell

  • July 27, 2019 02:32

  A lot of vague answers here as usual. I like Luminar 3 And was hoping for improvements to the DAM. But reading between the lines on many of these threads Skylum is going in every direction with software releases taking priority over finishing the software they already sold us. 

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  Guy Meacham

  • July 27, 2019 05:02

   

  @Angela Andrieux: We will continue to support Luminar 3 in terms of performance and compatibility

   

  And what about the still unrealized promises you made over the last two years about features and parity with Mac, will you continue to honor those promises or are those promises now only going to be kept if we buy 4?

   

  Please clarify

  Thanks.

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  Kate Williams

  • July 27, 2019 07:27

  Hi, 

  We've been collecting and processing artists' feedback and feature requests for quite some time, and came up with a conclusion that people love easy-to-use tools and automatic enhancements. We decided to make the development of new AI features our top priority. New Luminar 4 will have lots of tools that will allow you to create beautiful photos by moving just one slider. Luminar 4 is going to be more intuitive, logical and concise. Please stay tuned to know more about the upcoming features

  We concentrate on things that are in high demand by our customers, at the same time, we don't abandon our plans to implement new Library enhancements as well as bringing both Mac and Windows versions to parity.

  The feature listed on the Roadmap pertain to Luminar as a platform, not to Luminar 3 as a version, which means that those features will surely be implemented in the future. 

  Kindly refer to my colleagues' replies above: Luminar 3 and Luminar Flex will be supported in terms of compatibility, stability, and performance. 

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  Ondrej Pok

  • September 26, 2019 10:04

  ...in other words who wants the features must pay.

  I thought it was a good deal to buy L3, but now I'm beginning to feel it was a big mistake. The app came out slow, buggy and unstable, they managed to slightly improve it, but it is still unstable and buggy...

  and the features they promissed to add will be in a different product for which I have to pay extra - the Luminar 4.

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  Anastasia Davis

  • September 26, 2019 15:56

  Hi Ondrey! Did you reach our customer support so we could help you?
  As for the performance, we will continue to improve it. You can check our roadmap:
  https://skylum.com/luminar/roadmap

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