AI runs each time image is re-opened?

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Warren Light

• June 13, 2019 17:07

Luminar 3.1.1 seems to run the AI Image Enhancer for images already 'developed' when I re-open the image from the Library.  This spoils using Luminar as a photo projector to my TV for my guests.  Because they see the AI in action changing colors, etc.  I am also concerned that whenever the AI is updated in the future that the 'look' of my images will change because the AI is re-run.

MacBook Pro (13-inch, 2017, 3.1 GHz Intel Core i5, 8 GB 2133 MHz LPDDR3) & MacOS 10.14.4

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  Maryna Skylum

  • June 14, 2019 07:43

  Hi Warren,

  We need to be able to reproduce the issue on our end in order to understand at which point it occurs.

  Please send us a screen recording: 

  https://support.apple.com/guide/quicktime-player/record-your-screen-qtp97b08e666/mac

  If the issue occurs when you're working on an image, send us the image file. Here's how:

  1. Visit https://wetransfer.com/
  2. If it's your first time visiting this website, it might ask you to purchase a subscription. Simply select to proceed with the free version.
  3. Click Add your files.
  4. Select the file(s) on your computer.
  5. After you see all the files you need to send appear in the list, click the icon to the left of the Transfer button (the icon looks like a circle with three dots in it).
  6. In Send As select Link.
  7. Click Transfer.
  8. After the files have finished uploading, click Copy Link and send it to us at support@skylum.com.

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