Skylum blocked by Avast

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Warren Light

• June 11, 2019 13:29

The Avast Web Shield has all Skylum pages on their block list.

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  Mathieu Carbou

  • June 11, 2019 14:47

  I have the same issue today... I had to disable everything to be able to update Luminar...

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  Helena Carter

  • June 11, 2019 14:58

  Hi Warren,

  Have you tried disabling Avast as Mathieu did?

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  Cliff Grimes

  • June 11, 2019 16:51

  Hellena, this should passed on to your head of cyber security. Code RED!

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  Sherri Wes

  • June 12, 2019 02:09
  • Edited

  Even if disabling it works this is something that needs to be fixed. I don’t want to have to decide if a website is phishing. The whole point of a virus checker is so I don’t have Ito take these chances. I have never had a whole website ever come up as being blocked until today. 

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  Anna V

  • June 12, 2019 09:24

  We are sorry for the temporary inconvenience.

  I have forwarded your request to the person in charge and we will do our best to fix it in the future. 

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  Sur .

  • June 13, 2019 03:28

  I had the same problem in luminar 3 for windows. Temporary de-activation of the avast web shield allows me to get to the page, but it is really inconvenient.

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