Lens name inexif

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Jurgen Maassen

• May 26, 2019 05:44

Hello,

I use Auror HDR 2018. When I've processed let's say 5 RAW images and want to export it as a TIFF file, I cannot see the lens name in the EXIF-data afterwards.

When I export it as a JPEG file, the lens name is visible though.

Is this a known issue and can it be solved, because I do want to use the TIFF file for processing in Photoshop.

Thanks and kind regards, Jurgen.

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• 

  Maryna Skylum

  • May 26, 2019 08:41

  Hi Jurgen,

  Please, send us the original image file, so we can test it on our side. Here's how:

  1. Visit https://wetransfer.com/
  2. If it's your first time visiting this website, it may ask you to purchase a subscription. Simply select to proceed with the free version.
  3. Click Add your files.
  4. Select the file(s) on your computer.
  5. After you see all the files you need to send appear in the list, click the icon to the left of the Transfer button (the icon looks like a circle with three dots in it).
  6. In Send As select Link.
  7. Click Transfer.
  8. After the files have finished uploading, click Copy Link and send it to us at support@skylum.com.

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