No Images
Installed latest update and now it won't even load any images. Uninstalled and did a clean install, no luck. Hard to edit a photo you can't see... Any ideas?
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Hi Jos,
Follow the steps below:
- Remove Luminar 3 with AppCleaner: http://www.freemacsoft.net/appcleaner.
- Open Finder and navigate to Applications > Utilities.
- Launch Terminal.
- Paste defaults delete com.macphun.luminar3 in the Terminal window and press Enter on your keyboard.
- Close Terminal and restart your Mac.
- Download and install Luminar 3 here: https://luminar3.s3-accelerate.amazonaws.com/mac/Luminar3.dmg
- Copy the extracted file to your Applications directory.
- Launch Luminar, activate it if necessary, and open any image in it.
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Hi Uli,
Try the following solutions:
- Make sure Luminar is closed.
- Locate your Luminar Catalog folder. The default location is %username%\Pictures\. If you specified a custom location for your catalog, search your custom location.
- Rename the Luminar Catalog folder. Choose any name you like.
- Start Luminar. Click File > Catalog > Open > navigate inside the folder you renamed in Step 3 > double-click Luminar Catalog.luminar file.
If that doesn't help, please, contact us at support@skylum.com
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This solved my problem:
Try reinstalling the software:
Delete Luminar 3 in Application Folder
Select the folder Pictures - Luminar Catalog and delete it
Select Application Support (start Finder - Go - Go to Folder - add /Library/Application Support/ > MachPhun Software) and delete Luminar 3 folder
Select Terminal and enter defaults delete com.macphun.luminar3. Click on the Enter button.
Finally, download Luminar 3 from here: https://s3-us-west-1.amazonaws.com/luminar3/mac/Luminar3_Distribution_v3_1_0_3747.zip -
Hi Bruce,
Please contact us at www.skylum.com/support so can further investigate this issue. Thanks in advance!
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