Luminar Catalogue in Dropbox

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• May 21, 2019 17:59

Has anyone had success in saving a catalogue in Dropbox (along with pictures), and then opening Luminar 3 on a different machine?

The username is the same on both, and so are the paths to all the images. Luminar doesn't seem to find the images on the second machine.

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  Kate Williams

  • May 23, 2019 16:19

  Hi, 

  Please make sure that both of these computers have the same OS. 

  If on another computer in Luminar 3 you see a folder with a warning triangle next to it, please try locating the folder: 

  Right-click on a folder in Luminar 3
  Choose Locate Folder from the menu http://prntscr.com/n01wky
  Find and point to the missing folder
  
  

  If that does not help, please, get in touch with us via https://skylum.com/support. 

  Please paste the list to this thread in your support request. 

   

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  Sami Safadi

  • June 09, 2019 15:30

  I get the triangle on my second machine; same path for both machines; when I locate the folder, luminar 3 crashes. Luminar 3 for me doesn't work. I don't have this issue with lightroom where I have catalog and photos in onedrive and can work on the same catalog home or outside on my macbook pro. Hopefully they will fix this issue as well as the importation of lightroom catalogs

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  Helena Carter

  • June 09, 2019 16:31

  Hi Sami,

  I'm so sorry to hear about it.

  Please, kindly contact our Support Team via the contact form as my colleague Kate has suggested. This way, we would be able to look deeper into the issue.

  Best regards 

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