Luminar 3.1: Image location lost after HDD change

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11 comments

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    Kate Williams

    Hi, 

    Sorry to hear that you have experienced such an inconvenience. 

    That's true - if you remove the folder from the catalog, then all the adjustments will be lost unless you export them prior to that. 

    Please get in touch with us via https://skylum.com/support and we will investigate the case. Please make sure to post the link to this thread in the request. 

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    Daniel Hörner

    I have exactly the same problem!!

    I'm using Luminar 3.1.0.2941 (Windows 10).

    I exchanged my SSD with a larger one. I copied all data from my old HDD to my new one (Windows file copy), replaced the HDD and used the same letter and name for the new drive. At this drive, I have saved my pictures (ARW) and Luminar catalog file.

    Now, always when I start luminar, it displays all my pictures with a warning symbol at the upper left corner.

    Then, I click right at the root folder in the luminar bib and select "Locate Folder". After that step, the warning symbols are removed and I can work as expected and my previous work is available - until the next start of Luminar!! Everytime I restart Luminar, I have to redo the steps descriped before! Thats anoying! Please help!

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    Kirk Osborn

    Our tech team is aware of this issue and they are working around the clock to get it fixed. Stay tuned and check for updates.

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    Daniel Hörner

    Is there any planned date when this bug will be resolved?

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    Didier DUPRAT

    The solution Support team provided me doesn't work.

    I have informed it last Tuesday, from then, no news.

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    Daniel Hörner

    What was the Solution from the Support Team? Maybe it works for me.

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    Didier DUPRAT

    uninstall, clean registry with CCleaner and reinstall

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    Daniel Hörner

    Found a solution to resolve this problem for me. Using SQLite Browser and changed the volume_id_int_64 in paths table. My Old volume was "2", now changed it to "3" and all works as expected. I think this is a very technical solution and you can destroy your catalog file with this solution.

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    Didier DUPRAT

    Where is volume_id_int_64 located ? In Luminar catalog ?

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    Daniel Hörner

    Yes you have to Open the luminar catalog file with an SQL browser

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    Didier DUPRAT

    ok, it worked for me, thank you Daniel

     

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