Cannot activate Luminar 3.1

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    Terry Rogers

    Hi Miguel,

    We replied to your email to our technical support. Please check your inbox and feel free to register your new devices.

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    Miguel Campos

    Hi Terry,

    Thank you for the assistance. I already activated the program in the second computer, have not tried the third but it should work.

    I am curious, if there was a typo in my e-mail in your system how come it worked in one computer but not the others?

    I am sure it is something I did to cause the problem but it is strange.

    Regards,

    Miguel.

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    Terry Rogers

    Hi Miguel,

    There was indeed a small typo in your email address which we successfully corrected. Apparently, it happened when you activated the software on your first computer and because it was not how your email address spells, you were unable to activate Luminar anymore. Don't hesitate to contact us at https://skylum.com/support if you need more help!

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