Luminar 4 hangs on export
Answered
Luminar 3 hangs on export. All other functions seem to work.
This is happening since the most recent update.
Op system is Windows 8.1
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Hello,
this could be helpful.
https://ugetfix.com/ask/how-to-fix-runtime-error-r6025-on-windows/
All the best,
Robin
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Hi Everyone,
I am sorry for the inconvenience.
Please try the following solution:
- Download Visual C++ 2013 Redistributable here (click this text to open link). Select your preferred language, click Download, mark vcredist_x64.exe with a checkbox, and click Next to download it.
- Download Visual C++ 2015 Redistributable here (click this text to open link). Select your preferred language, click Download, mark vcredist_x64.exe with a checkbox, and click Next to download it.
- Download Visual C++ 2017 Redistributable here (click this text to open link). Download should begin automatically as soon as you click the link.
- Press the Windows key on your keyboard and type in Add or remove programs. Windows will suggest the matching app, open it.
- In the list of installed applications locate all entries that have Microsoft Visual C++ 2013 Redistributable in the title and uninstall them one by one.
- In the list of installed applications locate all entries that have Microsoft Visual C++ 2015 Redistributable in the title and uninstall them one by one.
- In the list of installed applications locate all entries that have Microsoft Visual C++ 2017 Redistributable in the title and uninstall them one by one.
- Install the package you downloaded in Step 1.
- Install the package you downloaded in Step 2.
- Install the package you downloaded in Step 3.
I hope it helps.
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Hi, everybody. I'm having the same issue. Luminar consumes more than 27GB of RAM ( I have 32GB im my PC ) and after finishing the JPG creation ( no activity on storage ), it very very slowly frees up the memory. Garbage-Collector issue ? Memory management issue ? Or an issue running more than one process in parallel ( I see 2 image_reader_process.exe running at the same time, same with the exit_tool.
cheers Gerald
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Hi Anastasia, I have 90000+ picture in my catalog. How ever, the size of the catalog should not have any impact on the my use case: i'm selecting pictures from the a folder and let the selected picture get created as Jpg's ( as you my may guess correctly i'm selected Raw-Files ). All exstisting Jpg's should get skipped.
cheers Gerald
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Hi Jesse,
Please contact our support team https://skylum.com/support and we will do our best to take a closer look at what’s going on right away.
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Please try reinstalling Luminar 3. Follow the steps below:
Uninstall Luminar.
How to uninstall an app on Windows 7:
https://support.microsoft.com/en-us/help/2601726
How to uninstall an app on Windows 8:
How to uninstall an app on Windows 10:
https://support.microsoft.com/en-us/help/4028054/windows-10-repair-or-remove-programs
Clear your registry:
- Visit https://www.ccleaner.com/ccleaner/download?pc
- Scroll down to the bottom of the table and click Download from CCleaner.com in the first column.
- Once the download has finished, launch the file and install CCleaner on your computer.
- Launch CCleaner.
- Click Registry on the left.
- Click Scan for Issues in the lower left. Wait for the scan to finish.
- After the scan has finished, click Fix Selected Issues in the lower right.
- Close CCleaner.
Reboot your PC.
Download the latest version of Luminar from here:
https://luminar3.s3-accelerate.amazonaws.com/win/Luminar3_Installer.exe
Once the installer has finished downloading, locate it in your Downloads folder (or wherever you chose to save it), right-click the file, and click Run As Administrator. A prompt may appear asking you whether you wish to confirm your action, click Yes and wait for the installer to load. Then, follow the instructions on the screen.
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