Communication on the status of the suggested improvements
Unless it does already exist and I didn't find it, should it be possible to have an overview of the customer suggestions with mention of their status as rejected, approved, planned, delayed, or just not yet been evaluated.
I thing we all often get a rection like: "I will pass your suggestion to our developers. Have a great day!"
We need to know what we can expect from all these suggestions.
The route plan of Luminar doesn't talk about these details but there are VERY important for many of us.
We believe in the potential of L3, but still many things are missing. Therefor this list is necessary to fix your customer's expectations.
Be inspired by the way On1 communicates on that matter.
Kind regards
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Pierre I feel the same way. We make suggestions and ask for necessary and important things, we get either silence or a polite but vacuous "I will pass your suggestion on to our developers".
It would be great to see some of these materialize on the woefully maintained roadmap. I think we deserve at least the courtesy of an honest reply indicating if or when we might expect various things.
Thanks for asking for this. I hope they listen *and act* on it!
Steve
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Thanks for your fast reaction.
I join you also herewith a link to a nice example of double way communication in a similar community. Please be inspired!
https://www.on1.com/products/photo-raw/ideas/
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I completely agree. Luminar 3 is a good RAW developer, but it seems that developers are more aware that it works with other programs such as Adobe than in Luminar's research and feature expansion. 3. If our requests are not answered, surely in the end people will leave. . New in other programs.
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ABSOLUTELY!!!! I've been asking for something similiar for MONTHS. We end users need to see the list of defects and their work arounds (if any) so we can avoid issues in our work flow AND that list should also identify a "target" date for a fix. This should be combined with a "roadmap" for future enhancements, be they from the end user community or from the product/development team. If we end users can partner with the Skylum team on priorities, I'm certain the resultant product will be beyond everyone's wildest dreams! :)
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