All my edits are gone!

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2 comments

  • Avatar
    Angela Andrieux

    Hi Alain,

    I'm very sorry to hear that you're having trouble with Luminar 3! Please try restoring from a backup:

    1. Hold down Option key on your keyboard and start Luminar. Keep holding Option until you see a window with a list of available backups appear.
    2. Select a backup that that has been created prior to when you encountered the issue with the library and click Restore from Backup.

    Let us know how it goes.

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  • Avatar
    Kelvin Lo

    Skylum Team, stop that spin....

    after follow all your instructions, here is what I get

    "Hi Kelvin,

    I've checked it with our technical department and unfortunately, your edits can't be brought back, I'm really sorry about that.

    However, the issue is fixed and it won't happen again in the update 3.1.0. which will be released this spring.

    Have a great day!"

    And u can even use " have a great day!" for all my edits are gone and couldn't be recovered....

    Should we wait until version 9.9.9 that Luminar is usable......

     

     

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