All Folders show 0 pictures after Update

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3 comments

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    Kirk Osborn

    Please try loading a backup:

    1. Hold down Option key on your keyboard and start Luminar. Keep holding Option until you see a window with a list of available backups appear.
    2. Select a backup that that has been created prior to when you encountered the issue with the library and click Restore from Backup.

    Let us know how it goes.

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    Raj Dasgupta

    Thanks, Kirk. This didn't solve the issue though ... I have also tried this as a completely new install and for some reason none of the pictures are being recognised ... just says 0 photos ... .

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  • Avatar
    Angela Andrieux

    Hi Raj,

    I'm sorry that my colleague's suggestion didn't resolve the issue. Please contact us at www.skylum.com/support so we can further investigate the issue and include a link to this thread in your message.

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