Where is the downloaded FX Photo Studio Pro app?

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    Angela Andrieux

    Hi Randy,

    You are correct - the Pro version is older than CK. If you purchased your CK apps via our website you can re-download them via your Skylum Account on our website. If you purchased them via the Apple App Store they should be visible in your purchase history.

    As for your email to support, please know that someone will be in touch with you as soon as possible (if they haven't already). We do our best to reply within 24 hours but in high traffic times it can take a bit longer.

    If you purchased the app via the App Store please note that you'll need to contact Apple directly to inquire about a refund. A download from the App Store should automatically appear in your Applications folder.

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