Bad DNG White Balance handling

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Sébastien ESTRADE

• February 25, 2019 21:49
• Edited

Hi,

on this file : https://www.dropbox.com/s/yv8xyzwq5j9a53g/IMG_9668-2.dng?dl=1  (and loads of similar ones) Luminar 3 is not handling correctly the temperature and tint sliders.

But the thumbnail on the left is ok (??!!)

 

I let you see by yourself on the screenshot below :

 

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  Mathias Tom

  • February 25, 2019 23:20

  The same File here

  

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  Sébastien ESTRADE

  • February 26, 2019 06:27

  Thank you.

  Those screenshots show that there is a problem somewhere in Luminar.

  The same file behave as it should in Darktable, Lightroom (acr), Affinity Photo ...

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  Anastasia Davis

  • February 26, 2019 12:17

  Hi Sebastien! Our team is aware of this issue. The core of the problem is that the original RAW was converted to a DNG with some parameters rendered not properly in Luminar.

  We are working on a fix.
  Best regards,

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  Richard Goldstone

  • November 21, 2020 03:37

  Hmm...two years later I just encountered exactly the same problem with a DNG file in Luminar 4.3.2.

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  Helena Carter

  • November 21, 2020 08:18

  Hi Richard Goldstone,

  We're sorry to hear this. Let's investigate this issue then. Please, reach us via https://skylum.com/support and we will look deeper into that case.

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