Luminar 3.0.2 is here
WHAT’S NEW FOR WINDOWS USERS?
Many performance improvements and new features await users of Luminar for Windows. Thanks for all your feedback; it helps us make Luminar great. We hope you enjoy this new release!
SUBFOLDER MANAGEMENT
Subfolders make it easy to organize your image library. Subfolders are folders nested inside other folders in your catalog, and they link directly to real folders on your hard drive.
Subfolder creation. You can now create a new subfolder by right-clicking on an existing folder in your Library.
Subfolder deletion. It’s now possible to delete a subfolder as well by right-clicking on it in your Library.
LOCATE A FOLDER
Have you moved or copied photos to a new location? If so, the folders you’ve moved or copied will be marked as offline in your Luminar Library. You can now right-click an offline folder and choose Locate Folder to find it at its new location and reconnect the files.
IMPROVEMENTS WHEN ADDING FOLDERS
Change your mind when adding a folder? Just click Cancel to stop the current task.
OFFLINE FILE ALERTS
See an alert indicating unavailable files and folders.
IMPROVED NAVIGATION
Quickly switch between Gallery and Single Image views with dedicated toolbar buttons.
SHORTCUT KEYS
Take advantage of new keyboard shortcuts for View, Looks Navigation, Masks, Tools, and Edit.
NEW LANGUAGES SUPPORTED
Use Luminar in more languages, including:
- Chinese (Simplified)
- Chinese (Traditional)
- Korean
- Portuguese
- Russian
- Italian
PERFORMANCE IMPROVEMENTS
PHOTO IMPORTING
You’ll see much faster import times when adding new photos and folders to the Catalog.
FASTER LAUNCHING
Launch times are improved when reloading your Catalog.
STABILITY
Thank you for reporting various issues — this version of Luminar offers general stability improvements.
AND ONE MORE THING
This recent update supports the following new cameras.
NIKON
- Nikon D3500
- Nikon P1000
- Nikon Z6
- Nikon Z7
PANASONIC
Panasonic Lumix DC-LX100 II
- FUJIFILM
- Fujifilm GFX 50R
- Fujifilm X-T3
SONY
- Sony RX100VA
- Sony RX100VI
- Sony DSC-HX99
- Sony DSC-HX95
LEICA
- Leica M10-D
- Leica M10-P
- Leica D-Lux 7
HOW TO UPDATE
Updating your Luminar software is easy. Be sure to also re-run the plugin installer if you’re using Luminar as a plugin for Photoshop or Lightroom Classic.
On your PC:
Please, launch Luminar 3, on the Top Tool Bar choose Help > Check for updates.
We hope you enjoy these improvements. We’re hard at work on more performance updates and features. Be sure to view our roadmap.
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Hi Alina,
Thank you for the hard work. I can imagine the stressed hours. I must say that the performace has vastly improved. Well done.
But I would like to take this moment to ask when we'll have full parity with the Mac version. Because the roadmap does not mention the handoffs, the db management automation and the improvements on sRGB color management that seems to already exist on the Mac version (or any other that I missed and it already exists on the Mac).
Please do keep the Windows users happy by giving them exactly the same that Mac users have. This means that you will need to release a Windows version with only the features that are missing. I'm sure that the Mac users won't be disappointed by that.
Do keep pushing Luminar into the future. Looking forward to see what you will do.
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Wow! Big improvement for me. I worked on Luminar 3 last night and had all the issues others had, lost my edits, slow to edit etc. This morning I thought I would try Luminar again and decided to check for updates, and there was one. After updating, I noticed a huge improvement. My edits were kept and it was faster to edit. I recently upgraded my computer and thought that I should not have any problem running Luminar 3; so, when I had those problems last night, I was kind of p@ssed off. Now I am happy and will need to go through the tutorials to figure out how to use the catalogs etc. Thanks for the update. Now to find a thread for requesting items.
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I had an issue previously with trying to add a folder in the Windows version where it didn't add all folders and the display for the library was all black thumbnails with an exclamation mark in the corner. I updated, removed the folder and re-added. It's a NAS (Netgear ReadyNAS 314 which gives me 100MBps transfers) with ~2TB of images and videos. It took 7-8 hours to get to 74% at which point data transfer stopped. Luminar 3 is now using one CPU core for about another 8 hours and it's still at 74%. I ass-u-me it's doing something with the data but that's not clear.
ANy thoughts?
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I have the same issues as Dave Halls and Stéphane Réthoré, and I too have a paid-up version.
I really enjoyed using Luminar3 for several hundred photos until mid-January, then it switched to being unusable with exactly the same symptoms as Dave Halls describes, although I'm using a folder with 1000-ish jpegs in it rather that Quick-Edits. Version 3.0.1 crashed from time to time instead of freezing, but so far 3.0.2 doesn't and can still return to the Library view, but impossible to edit a second photo - the row of Looks along the bottom still shows thumbnails of the previous one.
I am happy with the response of Skylum support who are doing their best to help, so I'm keeping my fingers crossed, though I have a deadline of March 31st for the next 500 or so photos to be prepared for a new album,,,
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I'm noticing some definite improvements in loading speed. Previously it was taking about 90 secs until the catalogue loaded; now it appears to take around 35 seconds until I see the thumbnails so that's good. However if i click on an image to open it, it takes about 10-12 seconds to open. This is only for the first image though as after that's loaded, subsequent images open very speedily.
So certainly a step in the right direction but still lagging way behind Lightroom - which opens catalogue and allows me to open an image all within 15-17 seconds.
Same size catalogue for Luminar & LR - around 96,000 images.
I have an I7 6 core processor, 64GB RAM, GTx980 6GB graphics card & programs on a Samsung M2 SSD so my system is not an issue.
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Well, after the update everything worked fine for me, but when I started my PC and Luminar today, I ran into a database error. First time ever. Completed the steps that should have made Luminar work again, but nope …
Now I find myself having it uninstalled and tried to install a fresh one: Percentage goes over 130 % and the setup quits with "something isn't working". However I can start Luminar now. But: I can't export images. It gets stuck in an endless loop! oO
So the 3.0.2 made it way better, just to smack me down the next day when it is worse than 3.0.1! :D
Skylum? Help! :D -
Hello
I just installed 3.0.2, a clear improvement over 3.0.1.
some problems of slowness persists at the opening of the first image, then it is ok for the others.
you are on the right track, L3 is now usable despite some small delays that are not penalizing.
if you continue in this way I think that the next update will solve these small problems.
Thank you for this release.
do not let anything go, L3 is destined to become big. -
Guys, it would have been really easier for us and more efficient for each of you if you use our contact form and reach our Customer Support: https://skylum.com/support
We need to look into each case individually and get the required info according to the given issue.
@Rodrigo We are working on the parity and doing our best. We just cant do it all at once.
@Dave If the issue with the black thumbnails remained, please reach our Customer support and we will look in your case more thoroughly. It is essential so we resolve the issue. Your cooperation would be really helpful.
@Neil You can find a PDF User Guide here: https://www.dropbox.com/s/2fhnni2xdvlthda/Luminar%20User%20Guide_1.pdf?dl=0
Yes, please, reinstall Luminar.Uninstall Luminar.
How to uninstall an app on Windows 10:
https://support.microsoft.com/en-us/help/4028054/windows-10-repair-or-remove-programs
Clear your registry:
- Visit https://www.ccleaner.com/ccleaner/download?pc
- Scroll down to the bottom of the table and click Download from CCleaner.com in the first column.
- Once the download has finished, launch the file and install CCleaner on your computer.
- Launch CCleaner.
- Click Registry on the left.
- Click Scan for Issues in the lower left. Wait for the scan to finish.
- After the scan has finished, click Fix Selected Issues in the lower right.
- Close CCleaner.
Reboot your PC.
Download the latest version of Luminar from here:
https://luminar3.s3-accelerate.amazonaws.com/win/Luminar3_Installer.exe
Once the installer has finished downloading, locate it in your Downloads folder (or wherever you chose to save it), right-click the file, and click Run As Administrator. A prompt may appear asking you whether you wish to confirm your action, click Yes and wait for the installer to load. Then, follow the instructions on the screen.
As for other guys, who are experiencing Black thumbnails issues, please reach our support as well.
@CristopherCould you please let us know the following: did you already have a Luminar Catalog in place before this error occurred? If yes, where is your catalog located? If you don't remember manually specifying a custom location for the catalog, most likely, it's in the default location but we're just making sure.
Next, try the following steps to get Luminar up and running:
- Make sure Luminar is closed.
- Locate your Luminar Catalog folder. The default location is C:\Users\%username%\Pictures\. If you specified a custom location for your catalog, search your custom location.
- Rename the Luminar Catalog folder. Choose any name you like. Don't remove this folder.
- Press the Windows logo key + R.
- Type %appdata%\Luminar 3 in the dialog box that opens and press Enter on your keyboard.
- In the folder that opens, locate the file named StateSettings.xml and send it to us.
- Next, remove Luminar 3 folder you opened in Step 5. Please note that this will remove your user looks and workspaces, so back up the folder into the safe location before removing it if necessary. You can then put your looks and workspaces back later.
- Start Luminar. It will ask you to complete the initial setup. While performing the setup, leave the location of the catalog at the default.
- When Luminar has loaded, click File > Catalog > Open > navigate inside the folder you renamed in Step 3 > double-click Luminar Catalog.catalog file. Your previous catalog should load.
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Beside all the problems with this new version....why is there still no raw support for the Canon EOS R?
The CR3 raw files are used by Canon since quite some time and i have no clue why you did not also include them. Even the new Nikon Zx cameras are already supported...or the Sony etc.
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Hello, Ditto for me, the same thumbnail issues that do not appear (it's good for a software supposed to handle photos ...), the colors of my RAW files (RAF XT-2 FUJI) change in 2 or 5 seconds and become dull. Still and always problems of slowness, really disappointed by this software. -
Hi Est,
Please send us the image files. Here's how:
- Visit https://wetransfer.com/
- If it's your first time visiting this website, it may ask you to purchase a subscription. Simply select to proceed with the free version.
- Click Add your files.
- Select the file(s) on your computer.
- After you see all the files you need to send appear in the list, click the icon to the left of the Transfer button (the icon looks like a circle with three dots in it).
- In Send As select Link.
- Click Transfer.
- After the files have finished uploading, click Copy Link and send it to us at support@skylum.com.
Could you please let us know what is your hardware configuration?
- Press the Windows logo key + R.
- Type msinfo32 in the dialog box that opens and hit Enter on your keyboard.
- In the window that opens, make sure you have System Summary highlighted on the left.
- Click File > Export and send it to us as well.
Also, please, sent us the link to this thread.
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Hallo Skylum Team,
Ich brauche ihre Hilfe.
Nach dem neuen Update Luminar 3 habe ich gemerkt, dass die Leistung deutlich besser geworden ist.
Aber ich habe folgendes Problem!
Nachdem ich ein Foto bearbeitet habe, gehe ich zurück in die Bibliothek.
2. Nach einem Neustart von L3 ist das bearbeitete Foto in der Bibliothek zu sehen, siehe Bild zum Beispiel.
3. Außerdem stürzte die Software zweimal ab.
Im Anhang befinden sich 2 Bilder, die die Situation zeigen, und eine Textdatei über mein System.
Ich habe viele Bildbearbeitungsprogramme getestet, zum Beispiel ACDSee, ON1, DoX, Darktisch, Lightroom, Photoshop und so weiter.
Alle Software läuft perfekt bei mir.
Ich habe nach der anweisung hier im Forum deinstalliert, CCleaner installiert und ausgeführt, L3 neuinstalliert, und so weiter.
Ergebnis es hat sich nichts geändert.
Ich habe Ihnen 2 Screenshots und meine Daten vom Rechner an den Support Skylum gesendet.
Was ist die Ursache dafür, warum Luminar 3 es bei mir nicht läuft?
Bitte helfen Sie mir, denn ich bin absolut begeistert von L3.
Gruß Martin -
Don't even think of using the 'Dam' nonsense, it won't work/never will work.
If you've downloaded this latest - don't worry folks 'WEVE GOT IT ALL FIXED!'
Please; simply make sure to delete that impertinent folder that they saw fit to place on your ‘Pictures’ File and proceed – but very carefully. Rather as though you’re dismantling a terrorist bomb.
You know, this really is a young man’s sort of thing..
Click on ‘Quick Edit’. Open up a snap and see how you get on.. – Then of course, please report back to those of us too timid to even have trusted to go that far.
We hope and pray; for not only your safety/sanity but that also you return with cheering news!
Go to it you young’uns!
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Not sure what you're trying to say. I'm 69 and have gotten mine to work by removing the catalog folder and twiddling on my NAS so it's easier to look for only images rather than scanning other folders. It would be nice to have an "exclude" function rather than to have to "include" but a bit of thinking and organization works wonders.
Now to see if it works the way I want. No black thumbnails but I have to check out speed of response.
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Jeffrey; may I quote you to prove my reservations?
'I'm 69 and have gotten mine to work by removing the catalog folder...'
My reply/point: 'I brought a new car last week. The engine is rubbish but boy! All you have to do to get round this is to take that crap engine out, tow it up to the top of that hill right outside my town, take the handbrake off and Whee!' You wanna see that bad ass baby go!'
Er, Jeffrey, what about those that live where it's all flat for miles around...?
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I removed the catalog file to get my library to build in the first place. Since it turns out that I was trying to scan many other folders than just images, that was a good first step - get rid of my mistake. WHether that's needed by anyone else is unknown to me.
The software is slower than useful in many instances but that may or may not be due to the nearly 90k images in the catalog as well as access to the NAS rather than a local drive. Time will tell as I play more.
In any event, it's hardly a young man's game.
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One issue I found that carries over from the last release:
Editing an image in Quick Edit with more than one image in the filmstrip.
Zoom in then use the space bar to drag to a new position.
Release space bar and I am kicked out of the edit mode and all of the images in the filmstrip appear in the edit panel.
Other than that (so far) there seems to be a big improvement
Win 10 Pro 64 bit
I&-8700 CPU @ 3.20GHz
32 GB Ram
NVIDIA GeForce GTX 1050 Ti
512 GB SSD Hard drive
As an aside, in my professional career I use CAD software that has been giving everyone of us that use it fits since we went to Windows 10 last year. (The software worked well in Win 7). We finally will have our head of IT and reps from the software company to pay us a visit to see first hand what the problems are. I work for a company with facilities worldwide and in total we have approximately 700 sets of said software.
I’ve heard of others with different CAD software experiencing similar issues.
So, it seems it’s not just Skylum that is having issues.
And ON1 2019 had issues that took an update to fix also.
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Oh, ON1 2019 still has a problem on my computer. I wouldn't want false info out there. I have a new computer and cannot edit with ON1 and I even sent them my log file and they could not see anything wrong. I went with AMD this time. I hope software companies are not gearing their programming for Intel and not AMD! I can at least edit with Luminar after their update; but, there still needs some features. I don't think it is ready for me to give up Lightroom yet.
My specs:
AMD Ryzen 7 2700X, 8 Core, 16 Threads, 3.7 GHz
32 GB RAM (DDR4)
nVidia RTX 2060 GDDR6
1 TB M.2 SSD
Windows 10 Home 64-bit
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Luminar 3 won't open since the latest update. I get the Loading picture ( Lady & Camel) with loading circle, then after aprox 20 seconds, it just closes. I've restarted the laptop, as well as shut down & restarted. I have also closed all other programs and nothing changes .
Any ideas greatly appreciated.
Windows 10
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Hi Wulff,
I see that you have already contacted our Support Team, thank you for sending the detailed description of the issue. They will get back to you as soon as possible, sorry for making you wait.
Please, note that typically we reply within 24 hours, but now, after the update, the workload is really huge and it might take us a bit longer. But we will absolutely make sure to reply each and every request. We really hope for your patience on this matter.
Hi Dave and Everyone,
We're really sorry about your experience. Currently, we're collecting the feedback on the problems our customers might have faced, so please, get in touch with Support so we can troubleshoot these issues and report to technical department if needed.
Best regards
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I tried Luminar 3 on both of my Windows 10 computers, to have the same issue, it'll crash the first time I open a dng file, and the next time I open Luminar it will not show an image at all, the right side bar shows histogram for the image but I can't do anything with the app. This doesn't happen to 2018 version but I just bought the V3 and my license doesn't cover the 2018 version.
I'm expecting a refund.
Exactly the same as described in this thread https://community.skylum.com/hc/en-us/community/posts/360041628091-LUMINAR-APP-IS-DEAD-AFTER-UPDATE-
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Hi Kean,
Our Support Team will be looking forward to hearing from you regarding the issues you are facing and the following info:
Please send us your catalog:
- Locate your Luminar Catalog folder. The default location is C:\Users\%username%\Pictures\. If you specified a custom location for your catalog, search your custom location.
- Create a .zip file out of the Luminar Catalog folder. Click here if you need help with that.
- Send us the .zip file you created in Step 2. We recommend a free service WeTransfer for that.
If you can recall, it would help us a lot if you could tell us which folders were added to your Luminar Catalog and where they were located: on an internal or external drive. You can make a screenshot of the filesystem, for example.
If your copy of Luminar is crashing, please send us event logs. Also, please briefly describe what precedes the crashes.
- Cause the crash.
- Press the Windows logo key + R.
- Type eventvwr in the dialog box that opens and hit Enter on your keyboard.
- In the window that opens click the triangle next to Windows Logs on the left. A directory tree should open.
- Click Application in the directory tree.
- In the main part of the window find the two topmost entries marked with Error named Application Error and .NET Runtime.
- Hold CTRL and click your left mouse button on each entry to select them both.
- Right-click on any of the two selected entries and click Save Selected Events.
- Name the file, save it, and attach it to your reply to this email.
We'll need the following information for troubleshooting:
- Download this application: https://www.dropbox.com/s/3pf15jdigd0mgt4/ViewHID.exe.zip?dl=0
- Launch it.
- Copy the HID1 and HID2 codes from the application's window and send them to us.
Hi Stéphane,
Great to hear that the issues was resolved. Thanks for letting us know and have a good day!
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Je précise, en version d'évaluation, la vignette reste visible mais n'est pas mise à jour. Et quand on relance le logiciel en restant en mode evaluation, la vignette de l'image modifiée est noire. Donc ça ne fonctionne pas !!!
I specify, in evaluation version, the vignette remains visible but is not updated. And when you restart the software while remaining in evaluation mode, the thumbnail of the modified image is black. So it does not work !!! -
Luminar 3 still not working under windows 10 (installed on newest hardware).
Despite of newest release the issues are ongoing. Skylum starts quite quick. Editing one photo is working well. But after, no further photos can be edited because of the"edit" function getting inactive after switch to the next image. The edited image is displayed only in black on the filmstrip, library, and edit modes. After restart of the app I can edit once again only one photo. The already edited images of last sessions are still left black.
The app installed on another PC shows exactly the same issues. Several new installations didn' help.
Is there any possibility that the issues still can be solved ?
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Same Issue here:
Cannot even export a photo due to crashing of the program, although i have tried the above mentioned with uninstalling and setting-up a new catalogue.
This is out of the question a no-go update of luminar 3.
Please fix this as fast a possible. Until then I'll have payed for an app i cannot even use.
Best
Gerd
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