Aurora 2019 Crash On Bootup
When will the 'fix' for Aurora 2019 be forthcoming?. The problem has been known about for a few weeks now since Micro$$oft updated Windows 10
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Could we please have consistent answers on this please, I was told recently that it was available for US, Canada and Australia straight away, and the rest of use 'shortly'..so is it shortly or no ETA. If it is no ETA then why say it would be available shortly. It must be over 3 weeks that I have been unable to use this application!!!
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The email conversation that I had definitely related to Aurora after Microsoft patched Windows 10. I was told that the developers were working on if and the fix would be available as soon as possible (3 weeks ago). You then sent out an email re an updated Aurora which you said that it was only available in the US Canada and Australia. In all of my emails there was previous reference to Aurora not Luminar. Are you saying that you sent a fix for Luminar that was bug ridden?
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Hi Alan,
I'm very sorry for the confusion. As my colleagues said - the update coming out this week (and that was released as a soft launch recently to selected countries) is for Luminar, not Aurora.
If you received an email that indicated otherwise, please forward it to support@skylum.com so we can correct any misinformation that may have been sent.
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Hi Hugo,
I am sorry for the inconvenience.
Please contact us at http://www.skylum.com/support so we could assist you in a better way.
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