It's no longer Early February
Selective release to a few regions first makes sense. You think you could at that point a least tell the rest of us when we might get the update but as always no specifics given out, it's all a big secret! February 11th (& counting) is not Early February.
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I'm not sure they are underhand more like naive or maybe incompetent. They would have been better releasing a Public Beta, I volunteered over a year ago but they weren't interested. I guess that would mean that they would have to put back their release dates though.
They need to stop promising the earth and get back to basics i.e. releasing a reliable product. My own view (FWIW) is that it all went downhill when they moved away from their traditional base of a MAC software house and started dabbling in Windows.
I think they need to fix the immediate issues and then wait until they have a stable product before advertising any new release dates, maybe a pre-release version to those users who will support them in their efforts. I still believe this thing is going to be good (for my uses anyway) but I am starting to get a bit hacked off by it all.
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@Phil. I agree that the move away from a Mac only product might have stretched them too much and lead to the issues we’re seeing where neither platform has solid reliability. I also feel they spent way too much time focussing on AI filters that are only marginally useful and lost sight of the basics - like solid reliability, a good DAM, better masking tools, faster RAW rendering (the list goes on....)
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Naive hardly describes the situation. When history continues to repeat itself (2+ years now), the situation screams a high degree of incompetence. All the talk about how much they care about their customers and blah, blah, blah. There must be a few folks making good money off of this venture because clearly they are not investing in people to get the job done. It really feels like a money grab.
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It would be really nice if Skylum would come out with a decent plan and operating profile for the future. As I said, something along the lines of ON1 might be the way to go with early adopters automatically qualifying for a chance to get at the pre-release beta. Such a procedure would at least give them some pre-release testing and it would also add value to the early adoption package. I also agree with Andy, forget all this AI stuff, it is of limited use really, and make the app fully functional with decent masking etc. We don't need gimmicks and Skylum should not rely on such to make sales. Go for quality - they have a nice interface and a nice editing workflow that can give excellent results. Build on that.
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I think Skylum do not really understand their customers. For a long time now they've been pushing the "great photos in less time" mantra, and given us dubious one slider does it all adjustments that have clearly taken much of their development time at the expense of a solid, reliable, professional product. I don't want the "red easy button" approach to editing, I enjoy crafting my images and while doing so remembering the experience I had when I took the photo. I don't want to spend 30 seconds and two AI sliders on a photo to have it look like an over-saturated, fake sky looking mess (which is pretty much what the AI sliders do in my opinion).
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Good point. Then perhaps Skylum should tell us exactly who they are aiming their product at. No harm in a couple of AI sliders for some but don't cripple the usability of the software by dumbing down the more advanced controls in favour of the AI stuff. I never realised Photolemur was totally Skylum?
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I've given up on Flickr. I couldn't access it for ages due to a clash between my BT account (run by Yahoo) and my Yahoo account. I have to say that as soon as Smug Mug came along, they sorted it. But I got used to not using it and then when they decided to limit the number of images, I though why bother. I think quite a few useerrs are leving the sinking ship.
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I've got a 500px account also. Just started using it properly.
Did you see the email from Alex Tsepko? Not before time I have to say. He needs to do this before it all goes tits up, in my opinion. It seems to me that they promise delivery of updates before they know they can do the work or test it properly.
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I think I said all I needed to say in my response to his message. They still haven't confirmed if the delays for the wider release of the next update is specifically due to feedback received from the limited release of 3.0.2 (I provided mine). I hope they're going to say yes and that the update next week will be different. Otherwise it's another month of waiting for the next update and a tonne more disappointed people.
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