What is a soft launch?

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9 comments

  • Avatar
    Tomasz Gomolka

    thank you for all the efforts!

    if the performance is fixed I'm all in love in Luminar!

  • Avatar
    Richard Huggins

    Your external and internal testers missed four critical issues? Have they been fired?

  • Avatar
    Andy H

    Now we have another condescending analogy from Skylum that tries to compare the soft launching of software to a water main network and hydrants. A better analogy would have been a sewer network, given the contents are similar to what we've had from Skylum over the past few months.

  • Avatar
    Richard Huggins

    Somewhat interestingly in replying to my review of my dealings with Skylum they said

    "You're referring to the soft launch of the Luminar update, which helped us to discover and fix some critical issues."

     

     

  • Avatar
    Andy H

    @Richard. Skylum’s messaging is all over the place and contradictory. It is clear they were not ready to release 3.0.2 and used the soft launch as an opportunity to get more feedback, One critical issue is bad enough for a launch, but four? They cannot pretend that they didn’t know there were issues and this was just a regular soft launch.

  • Avatar
    Tomasz Gomolka

    was anybody able to update? any feedback?

    no update available in Switzerland yet....

  • Avatar
    Angela Andrieux

    Hi Tomasz,

    The update is live now. If you re-launch Luminar you should be prompted to update. 

    Alternatively on Mac go to Luminar 3 > Check for Updates for on Windows File > Check for Updates.

  • Avatar
    Tomasz Gomolka

    Thanks Angela! I did the update, all went smooth. Performance seems to be perfect now. I did series of RAWs browsing and editing and my Mac is not boiling anymore :D

    Great job!

    Lve Luminar now :)

  • Avatar
    Angela Andrieux

    Hi Tomasz - That is great to hear!! :)

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