Luminar 3 problems

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8 comments

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    Steve Ratts

    Hi David,

    Are you using an Apple Magic Mouse? If so, this is a known issue - and a very annoying one! I use a magic mouse on my Macbook Pro and it does this, but on my desktop machine I've got a gaming mouse (lots of buttons) and it doesn't do it.

    I'm not sure when they plan to address the magic mouse issue, but at least a workaround is really easy if you have a spare mouse you can switch to.

    Steve

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    Anna V

    Hi David,

    Just in case, please contact us at http://www.skylum.com/support  and we'll be happy to help.

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    David Sutton

    Hi Steve,

    Yes I'm using a magic mouse and thought that might be the issue. I'll try another mouse and see what happens. Many thanks for your help

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    George Knochel

    Steve and Anna, is there a list of Luminar "Known Issues"  for customers of Luminar?

    I have an iMac and use a Logitech game mouse, and don't seem to have any problems with this one.

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    Angela Andrieux

    Hi George,

    Here is our current list of Known Issues:

    https://community.skylum.com/hc/en-us/community/posts/360037201971-Luminar-3-Update-from-Support-UPDATED-1-8-19

    We'll update it when the next update comes out this week.

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    Raj Dasgupta

    This is the exact problem I am having ... did you ever get it fixed ?

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    Angela Andrieux

    Hi Raj,

    This has not yet been fixed, but will be addressed in one of the upcoming updates.

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    Raj Dasgupta

    Thanks for following up on this. I was beginning to think that I was hallucinating as the pictures kept changing randomly every time I clicked on any of them !!

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