Aurora HDR 2018

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Colin Davidson

• February 07, 2019 13:42

When I load 4 raw files for merging, it starts the process, then closes the program. I have tried it with 5, 4, 3 and 2 images - same result. I am using Windows 10, Aurora 2018 v 1.2.0.2114

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  Maryna Skylum

  • February 07, 2019 13:55

  Hi Colin,

  We need to be able to reproduce the issue on our end in order to understand at which point it occurs.

  Please send us the image files. Here's how:

  1. Visit https://wetransfer.com/
  2. If it's your first time visiting this website, it may ask you to purchase a subscription. Simply select to proceed with the free version.
  3. Click Add your files.
  4. Select the file(s) on your computer.
  5. After you see all the files you need to send appear in the list, click the icon to the left of the Transfer button (the icon looks like a circle with three dots in it).
  6. In Send As select Link.
  7. Click Transfer.
  8. After the files have finished uploading, click Copy Link and send it to us at support@skylum.com.

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