Using Luminar with plugins

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Michael Sonshine

• January 20, 2019 15:24

I have had issues getting Luminar to work properly with some of my plugins. With some, like the Topaz set, I generally do not have a problem but some just do not seem to work. These plugins work properly with Photoshop, but not Luminar. Two examples:

1) PTLens

Luminar has distortion correction functionality for raw images in the RAW edit filter but it does not work well enough with Fisheye lens distortion to fully correct the images. I use a FE lens as an UWA lens and try to correct the distortion in PP but when I call the PTLens plugin all I get is a completely white image and PTLens does not even start. See this screen shot:

2) Dxo's ViewPoint 3

One alternate to PTLens is Dxo's ViewPoint 3. This plugin allows an extremely wide range of adjustments, including enough correction to fix a FE lens. When I call the ViewPoint3 plugin it does start, and it displays the image correctly. I fix the image and save it back to Luminar, but get this:

As you can see I end up with the choice of a white image or a black image. Since both of these tools work properly with other editors I assume the issue is with the Luminar plugin functionality.

How do others correct this kind of distortion?

 

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  Maryna Skylum

  • February 21, 2019 16:38

  @Kim

  I understand your frustration and I`m really sorry this situation happened.

  Our developers are aware of this issue and are working around the clock right now to get this resolved.

  We will keep you updated. 

  Thanks so much for bearing with us while we fix this.

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  Michael Sonshine

  • August 06, 2019 14:31
  • Edited

  I posted this about 7 months ago and was assured it would be addressed in upcoming releases. I am now on 3.1.2 and I still have the exact same issues - PTLens does not run and L3 displays a white screen and Dxo ViewPoint 3 runs, but returns but L3 displays a black screen. 

  As far as I can see absolutely nothing has been done to address these issues.

  As far as I can tell this is the only place where I can submit an issue like this. I tried going to the L3 site to report this (again) as an issue, but there does not seem to be any "Submit a Bug" link and the "Contact Skylum" link only takes me to an area to submit non-technical issues. The web page specifies: 

  Questions related to installing, updating, reinstalling, and troubleshooting. 

  This is none of those, so where am I supposed to report this issue?

   

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  Michael Sonshine

  • August 07, 2019 13:49

  @Helga Rowles

  The Technical Support entry is what I used, but the explanation when entering your request specifically states that it is only for 

  Questions related to installing, updating, reinstalling, and troubleshooting.

  as I posted above. This is not an install, update, reinstall or troubleshooting question so apparently does not belong in that location.

   

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  Angela Andrieux

  • January 21, 2019 13:21

  Hi Michael,

  There are some known issues with plugin functionality at the moment. They will be addressed in the next update (3.0.2) at the end of January/early February.

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  Michael Sonshine

  • January 21, 2019 14:44

  Thank you for letting me know.

   

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  Kim Belza

  • February 21, 2019 15:32

  Hi

  I see issues with my Nik plugins, they work in Luminar 2018, but in Luminar 3 it just shows a red screen

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  Mark Kugel

  • August 05, 2019 19:39

  Are the plugin issues been solved with upcoming Luminar 4 ?

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  Angela Andrieux

  • August 05, 2019 23:32

  Hi Mark,

  Luminar 3 currently works with most 3rd-party Photoshop plugins. If you're having issues with a plugin, please contact us at www.skylum.com/support and we'll be happy to help.

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  Markus Ottiger

  • August 06, 2019 15:24

  You happy man! Most of the plugins work. I am on Windows and have no plugins at all, although it was promised that the Windows version will be on par with the Mac version. I would like to use Luminar 3 as a host for NIK plugins (on Windows).

  I do not know if I can hope yet.

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  Helga Rowles

  • August 07, 2019 10:35

  Hi Michael, please scroll down and select Technical support:

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  Helga Rowles

  • August 07, 2019 10:54

  Hi Markus, we're constantly working on minimizing the differences between the Mac and Windows versions of Luminar, but some features are more difficult to add because of technical differences between the platforms.

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  Angela Andrieux

  • August 07, 2019 15:41

  Hi Michael,

  You can also submit your request via support@skylum.com. 

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