Installing Aurora



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    Maryna Skylum

    In case the steps above didn't help:

    • Press the Windows logo key + R.
    • Type msinfo32 in the dialog box that opens and hit Enter on your keyboard.
    • In the window that opens, make sure you have System Summary highlighted on the left.
    • Click File > Export.
    • Type the name of the file and save it somewhere where you can easily find it
      and send it to us at
      Do not forget to attach the link to this thread.
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    Greg Williams


    Just got Aurora and I have this exact problem.  Did any of the fixes noted in the response work?  If so, please advise and I will give it a try.

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