can't open images in Aurora 2019 on MAC



  • Avatar
    Angela Andrieux

    Hi Bob,

    I'm sorry to hear that! Please contact us at and we'll investigate the issue.

  • Avatar
    Colin Jex

    I have the same issue since loading Luminar 3. Skylum support have been useless after I sent a video of the crash. I don't think they have even read my replies - just answered by a a bot?

    I now have a useless bit of software and no help from Skylum.

  • Avatar
    Nastia Davis

    Hi Colin!
    We are doing our best to reply to each customer as soon as possible. In case our reply didn't help you please reach us once again and we will try other solutions. 

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